Privacy Policy
Our website respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect and use your personal data (under certain circumstances). It also outlines the procedures followed to ensure the confidentiality of your information. Finally, it specifies the options available to you regarding the collection, use, and disclosure of your personal data.
By visiting the website directly or through another site, you agree to the practices described in this policy.
Protecting your data is very important to us. Therefore, your name and other information related to you will be used as set out in this Privacy Policy. We only collect information when necessary or directly relevant to our dealings with you.
We retain your data in accordance with the law or for the purposes for which it was collected.
You can browse the website without providing any personal data. Your identity remains anonymous throughout your visit to the website unless you have an account on the site that you log into using a username and password.
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1 – Data We Collect
We may need to collect your information if you wish to place an order for a product on our website.
We collect, store, and process your data necessary to complete your purchase from our website, secure any potential claims that may arise later, and provide you with the available services. We may collect personal information including, but not limited to:
Name
Gender
Date of birth
Email address
Postal address and delivery address (if different)
Phone number
Payment details and card details
We use the information you provide to:
Process your orders
Provide you with requested services and information displayed on our website
Manage your account with us
Verify online financial transactions
Audit data downloads from the website
Identify site visitors
Develop and customize the website’s design and content for users
We also conduct demographic research and may send useful or requested information to users, such as product or service details, if you have not objected to being contacted. Communication is usually via email. If you prefer not to receive any promotional or marketing communications, you may opt out at any time.
We may pass your name and address to a third party for the purpose of delivering your purchased order (for example, a courier or supplier).
We may be able to store details related to your current order on our website but, for security reasons, we cannot retrieve them directly. By logging into your account, you can view the information and details of your orders. You can also manage your address details. You must maintain strict confidentiality when accessing your personal data and not make it available to any unauthorized third party. We are not liable for any misuse of passwords unless the misuse is due to our error.
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Other Uses of Your Personal Information
We may use your personal information for opinion polls and market research, if you agree, for statistical purposes while ensuring its complete confidentiality. You may opt out at any time. We do not send any survey responses to third parties. Your email address will not be disclosed unless you wish to participate in competitions. Survey responses are kept completely separate from your private email address.
We may also send you information about us, our website, other websites, our products, sales, offers, newsletters, or other matters related to our affiliates or partners. If you do not wish to receive this additional information (or any part of it), please click the “unsubscribe” link in any email sent to you. We will stop sending you this information within seven working days (excluding Saturdays, Sundays, and national/religious holidays) after receiving your notification. We may contact you to clarify information if necessary.
We may use some data, while maintaining full confidentiality, for other purposes such as verifying user locations, tracking their visits to the website or links in emails (if subscribed), and providing such anonymized data to third parties (e.g., advertisers). However, this data will never lead to your actual personal identification (as it is anonymous).
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Competitions
Regarding any competition, we use the data to notify winners and announce our offers. Further details about participation conditions can be found within each competition individually.
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Other Parties and Website Links
We may transfer your information to other companies in our group, our agents, or contractors to help us with related transactions according to this Privacy Policy. For example, we may use a third party to assist us with product delivery, receiving payments from you, statistical or marketing research purposes, or customer service support.
We may need to share information with third parties for fraud protection and credit risk reduction.
In the event that our company is sold (in whole or part), our database containing your personal information may need to be transferred.
Except as stated in this Privacy Policy, we will not sell or disclose your personal data to any third party without obtaining prior consent unless necessary for the purposes outlined in this Privacy Policy or if required by law.
The website may contain third-party advertisements or links to other websites or frames of other sites. Please note that we are not responsible for the privacy policy of any third party or the content of those policies, nor are we responsible for any third party to whom we transfer your data in accordance with this Privacy Policy.
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2 – Cookies (COOKIES)
Accepting cookies is not a prerequisite for visiting the website. However, please note that certain functionalities such as the “cart” and placing an order cannot function without cookies enabled.
Cookies are small text files that allow our server to identify your computer as a unique user when visiting certain pages of the website. Your browser stores these files on your hard drive. Cookies can be used to detect your Internet Protocol (IP) address, saving you time while on the website.
We use cookies to ensure your convenience while browsing this site (for example, remembering your identity when you want to modify your shopping cart without re-entering your email address). Cookies are not used to obtain any other information about you or for targeted marketing purposes.
You can set your browser not to accept cookies; however, this will limit your use of the website. Please be assured that our use of cookies does not contain any personal or private information and is virus-free.
This website uses Google Analytics, a web analytics service provided by Google. To analyze how users use the site, Google Analytics relies on cookies placed on your computer. Google will transfer the information generated by cookies (including your IP address) to servers in the United States, where it will be stored.
Google uses this information to evaluate your use of the website, compile reports for website operators about activity, and provide other services related to website activity and internet usage. Google may transfer this information to third parties if required by law or if such parties process the information on Google’s behalf. Google will not associate your IP address with any other data it holds.
You can refuse cookies by selecting the appropriate settings in your browser; however, please note that doing so may prevent you from using the full functionality of the website. By using this website, you consent to Google processing your data in the manner and for the purposes detailed above.
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3 – Security
We use appropriate technologies and security procedures to prevent unauthorized or unlawful access to your information, and to prevent its loss or destruction.
When we collect data through the website, we store your personal information on a secure server protected by firewalls.
When collecting payment card details electronically, we protect them through encryption technologies such as Secure Socket Layer (SSL). This makes it difficult for any hacker to decrypt your information, though we cannot guarantee 100% security.
We strongly advise you not to send all your credit/debit card details when communicating with us electronically without encryption.
We have physical, electronic, and procedural safeguards to protect your information during collection, storage, and disclosure. Our security procedures may sometimes require you to verify your identity before we disclose your personal information to you.
You are responsible for protecting your password and your computer from any unauthorized use.
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4 – Customer Rights
If you are concerned about your data, you have the right to request access to the personal data we hold about you or previously transferred to us. You have the right to ask us to correct any errors in your personal data free of charge.
You also have the right, at any time, to ask us to stop using your personal data for direct marketing purposes.
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